Welcome to Ultimate Swim Gear (“we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website ultimateswimgear.com and all related services, including the purchase of swimwear, lingerie, and related products (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part, please refrain from using our Services.
1. Website Use and Intellectual Property
1.1 License to Use
We grant you a limited, non-exclusive, revocable license to access and use our website for personal shopping purposes in accordance with these Terms.
1.2 Restrictions
You agree not to:
- Copy, modify, or create derivative works of our content
- Use our products or imagery for commercial purposes without permission
- Reverse engineer or attempt to extract source code from our website
- Use our website in any way that could damage our reputation
1.3 Intellectual Property
All content on our website (text, graphics, logos, product designs) is our property or licensed to us and protected by intellectual property laws. Our “Ultimate Swim Gear” and “Cheap Swimming Gear” names and logos are trademarks.
2. Product Information
2.1 Product Descriptions
We strive for accuracy in product descriptions, colors, and sizing. However, slight variations may occur due to monitor settings. Please refer to size charts before ordering.
2.2 Intimate Apparel Policy
For hygiene reasons, the following items cannot be returned unless defective:
- Crotchless lingerie
- Open-cup lingerie
- Bra-panty sets with broken hygiene seals
2.3 Age Restrictions
By purchasing our products, you confirm you are at least 18 years old or of legal age in your jurisdiction to purchase intimate apparel.
3. Orders and Payments
3.1 Order Process
Placing an order constitutes an offer to purchase. We reserve the right to refuse orders at our discretion. Order confirmation does not constitute acceptance; acceptance occurs when we ship.
3.2 Pricing
Prices are in USD and subject to change without notice. We are not responsible for typographical errors. Sale items are final sale.
3.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You represent that payment information is accurate and you have authorization to use the payment method.
4. Shipping and Delivery
4.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information upon shipment.
4.2 Shipping Options
We offer:
- Standard Shipping ($12.95): DHL/FedEx, 10-15 business days
- Free Shipping (Orders >$50): EMS, 15-25 business days
4.3 Delivery Areas
We ship worldwide except to some Asian countries and remote locations. Delivery times may vary due to customs.
4.4 Risk of Loss
Title and risk of loss pass to you upon delivery to the carrier.
5. Returns and Exchanges
5.1 Return Policy
Most items can be returned within 15 days of delivery if:
- In original condition with tags attached
- Unworn, unwashed, odor-free
- In original packaging
5.2 Return Process
- Email [email protected] with order number
- Wait for return authorization (1-2 business days)
- Package items securely with original tags
- Ship to our return address using trackable method
5.3 Refunds
Refunds are processed within 3-5 business days after receiving returns. Original shipping costs are non-refundable.
5.4 Exchanges
Follow the return process and specify desired exchange items. You’re responsible for price differences and additional shipping.
6. User Responsibilities
6.1 Account Security
If you create an account, you’re responsible for maintaining confidentiality and restricting access.
6.2 Prohibited Conduct
You agree not to:
- Use false information
- Interfere with website operations
- Engage in fraudulent activities
- Violate any laws
7. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from:
- Use or inability to use our Services
- Unauthorized access to your information
- Errors or omissions in content
- Delays or delivery failures
Our total liability for any claim shall not exceed the amount you paid for the product(s) in question.
8. Privacy
Your privacy is important to us. Please review our separate Privacy Policy for information about how we collect, use, and protect your data.
9. Governing Law
These Terms shall be governed by the laws of North Carolina, USA, without regard to conflict of law principles.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use after changes constitutes acceptance.
11. Contact Us
For questions about these Terms, contact us at:
Ultimate Swim Gear4785 Patton Lane
Raleigh, NC 27603
Email: [email protected]
